Smarter, Stronger Workforce Solutions for Aged Care Providers
Support Network gives Aged Care Providers & Coordinators everything they need to connect clients with qualified support workers, quickly, safely, and without the usual delays.
At Support Network, we don’t just offer a list of names, we offer a scalable workforce solution built specifically for aged care providers and coordinators.
Whether you’re looking to cover a single shift or staff long-term care plans, we give you the tools and flexibility to do it right.
- Tap into 11,000+ independent support workers, diverse, skilled, and ready
- Handle urgent or ongoing care needs without traditional recruitment delays
- Stay fully compliant with an ecosystem of built-in platform features and safeguards
Support Workers That Fit Your Clients - Not Just the Roster
Finding the right worker isn’t just about availability. It’s about trust, compatibility, and skillset.
With Support Network, you can match support workers to your clients based on what really matters:
Experience
including dementia, palliative, mobility, and more
Languages
with over 147+ spoken across our workforce
Cultural awareness
interests, and personal preferences
Verified training
with 3,000+ workers holding qualifications
Australia-wide coverage
we serve over 80% of postcodes, with growing reach every month
Why Aged Care Providers Trust Support Network
We built our platform to serve aged care providers, not to get in their way. Here’s why providers and coordinators choose us:
- Access to 11,000+ verified support workers, all vetted and insured
- No platform fees for aged care providers, your clients pay from their NDIS plan
- Real-time visibility of schedules, shift notes, and bookings
- Data security and compliance baked into every feature
- Over 3,000 workers with formal training and diploma-level qualifications
- Dedicated provider support, with fast response times and system guidance when needed
We make it easier to manage your clients, grow your services, and stay on top of compliance — all while maintaining high-quality care delivery.
How Support Network Works for Coordinators & Aged Care Providers
Whether you’re overseeing a caseload of 10 or 100, Support Network brings the clarity and control you need:
For Coordinators
- Quickly match workers based on experience, gender, languages, or preferences
- View and manage all client profiles from a single dashboard
- Post jobs and review applicants within minutes
- Track sessions, review detailed notes, and approve timesheets
- Message support workers directly within the platform
For Aged Care Providers
- Scale support without long hiring cycles or contractor fees
- Enter new regions or scale in underserved postcodes
- Stay compliant with shift logs, insurance details, and secure records
- Let your clients choose, or choose on their behalf
- Build a flexible workforce that grows with your organisation
All-in-One Tools. Zero Hassle.
Support Network simplifies the complexity of aged care support. No juggling between systems. No manual spreadsheets.
1. Search
Find the right match fast, filter by skills, qualifications, personality, availability, gender, and more. You can even onboard your own preferred workers.
2. Book
Set up one-time or recurring bookings that fit your clients’ care plans.
3. Manage
Monitor bookings, approve shifts, review logs, and handle everything from any device, anytime.
Scale Your Support with Confidence
Managing aged care shouldn’t be a balancing act. Our platform brings visibility and order to every part of your care delivery:
- View clients, jobs, and workers in easy, sortable dashboards
- Instantly filter workers by qualifications, availability, and location
- See everything you need to prioritise tasks and meet targets without burnout
- Save hours every week on admin and double-handling
Whether you’re adding one new participant or launching in a new region, we’ve got the infrastructure to support your growth.
Operational Efficiency Built In
We’ve thought of everything so you don’t have to:
- Keep session notes, invoices, and payment logs in one secure place
- Export reports for NDIS compliance with just a few clicks
- Allow clients to fund their own care directly, you don’t need to worry about invoicing them
- Add or switch support workers mid-schedule without losing track of history
You handle the people. We’ll handle the paperwork.
Let’s Talk
Want to see how Support Network can streamline your support delivery?
Book a free call with our provider team. We’ll walk you through the system, answer your questions, and help you get started — whether you’re managing five clients or five hundred.
Let’s figure it out together
No pressure. No confusion. Just clear, kind guidance — one step at a time.