Home Care Services

In Home Care Services

Sometimes, getting a bit of help at home makes all the difference. It’s not about taking over someone’s life—it’s about making everyday things a little easier, a little safer, and a little more comfortable.

That’s how we see home care. We don’t rush in with checklists or one-size-fits-all plans. We take our time. We sit down with the person, hear their story, ask what’s working and what’s not, and build the kind of support that feels right for them.

Some people need help getting through the day—things like preparing meals, taking medication, getting dressed, or keeping their home tidy. Others might need more focused care after surgery or while living with a condition. No two people are the same, so no two care plans should be either.

We also understand that dealing with systems and funding can be confusing. Our team helps with that, too. We guide families through the paperwork, explain things in plain words, and handle the behind-the-scenes tasks that often get in the way. That way, families can focus on the care itself—not the process around it.

This isn’t about doing everything. It’s about doing the right things, at the right time, in the right way. We offer home care across Australia. It doesn’t matter where someone lives—our team works hard to bring the same steady, respectful support to every home we visit.

If you're thinking about home care and want to talk to someone who’ll really listen, call us on 1300 671 931 . We’re Support Network. We’re here to help, in the way that works best for you.

There’s no single way to support someone at home. Every person is different, and every day can bring something new. That’s why we don’t limit ourselves to one type of care. We’re here to help with whatever someone needs—whether it’s a little support here and there or full-time care around the clock.

We’ve shaped our services to be flexible, kind, and responsive. Some people need help with daily tasks. Some live with disability. Others just need someone who understands what they’re going through. We’re not here to tick boxes. We’re here to make sure the support actually helps.

We take care of the big things, the small things, and everything in between—so that people can stay safe, independent, and comfortable in their own homes. Families can rest easier, too, knowing we’re there when they can’t be.

Here’s how we do it—and why families across Australia trust us to walk beside them.

Specialist Care Services

When someone is living with a health condition—whether it's newly diagnosed or something they've been managing for years—it changes the shape of everyday life. Things that once felt simple start to take a little more time. Routines shift. Families adjust. And sometimes, just knowing there’s someone to turn to can bring comfort.

We work with people going through these changes. We care for the person, yes—but also for the people around them. We know that families often carry the weight quietly, and they deserve support too. With every condition, we bring not only knowledge but also patience, warmth, and time. That’s what makes the care feel real.

Here’s how we approach some of the conditions we support

Arthritis Care

We know arthritis doesn’t just affect joints—it affects the whole day. We help with the practical things, like dressing or moving around the home, but we also offer support that respects someone’s pace. We take things slowly when needed. There’s no rush. Just steady hands and time to breathe.

Autism Care

Everyone experiences autism differently. We take time to get to know how someone communicates, what helps them feel calm, and what routines make their day smoother. We also work closely with families to make sure our support fits into life, not the other way around. Some days are quiet, some are busy—we adapt gently.

Cancer Care

Cancer brings so many unknowns. Treatment, tiredness, hospital visits—it’s a lot to carry. We offer support that eases the load, from everyday tasks to quiet company. We’re there during the hard days, the waiting days, and the better days. Families often just need to know someone is nearby. We are.

Epilepsy Care

Epilepsy can bring moments of fear and uncertainty. We help by creating calm, clear routines and staying ready to respond when needed. Our carers are trained to support during and after seizures, but they’re also there for the in-between moments—when reassurance is just as important.

Heart Disease Care

After surgery or diagnosis, life with heart disease can feel fragile. We support recovery gently. Medication help, rest periods, lighter routines—we take care not to overdo anything. Families often feel more at ease knowing someone is there to keep an eye on things.

Huntington’s Disease Care

This condition can be especially tough on families. It changes how someone moves, thinks, and connects over time. We offer support that grows with the person. We don’t push—we follow their lead. And we’re there for the family too, to talk, to listen, and to simply be there when it feels heavy.

Mental Health

We support people living with mental health challenges in a way that feels steady and non-judgmental. We don’t force conversations or routines. Instead, we offer presence. We help with daily structure, check-ins, and practical support, while also working with families who may be navigating this alongside them.

Motor Neurone Disease Care

When movement fades, the need for understanding grows. We help with mobility, transfers, communication, and personal care—always at the person’s pace. Our care is hands-on, but it’s never intrusive. And we keep families close in the process, so no one feels left to face it alone.

Muscular Dystrophy

Whether it’s a child, a young adult, or someone later in life, muscular dystrophy requires thoughtful, patient care. We help keep daily routines possible, adjust the home environment, and stay present for emotional needs too. Families often feel like they’re doing it all—we help carry the load.

Out of Hospital Care

Coming home from hospital brings its own set of questions—what now, what next, and how to manage? We step in during this time with calm, supportive care. We help ease people back into their routine, monitor changes, and give families breathing room to adjust.

Parkinson’s Disease Care

Every day with Parkinson’s looks a little different. Some days are steady, others more tiring. We support movement, rest, and routine while also helping with fine motor tasks and safety. We work quietly and respectfully, adjusting as needed without ever rushing.

Palliative Care

When someone is nearing the end of life, care becomes something deeper. It’s no longer just about tasks—it’s about being there, really there. We support with medication, comfort, personal care, and presence. We give families space to just be with their loved one, without worrying about what needs to be done next.

Dementia Care

Living with dementia means navigating moments of clarity and confusion, calm and restlessness. We keep things consistent, familiar, and gentle. Our team knows how to respond without frustration. For families, we provide the kind of support that lets them step back from being full-time carers and just be family again.

Choosing the Right Home Care Provider to Meet Your Needs

Choosing a home care provider is an important step—not just for the person receiving care, but for the whole family. It’s about more than services on paper. It’s about trust, comfort, and the feeling of being understood.

Here are a few things to think about before deciding who to work with:

• Flexibility: Do they adjust their care to suit your daily routine, or do they expect you to adapt to theirs?
• Transparency: Are the fees, services, and expectations clearly explained from the start?
• Cultural understanding: Will the carer respect your background, language, and values?
• Consistency of care: Will you see the same faces or a rotation of unfamiliar ones?
• Qualifications and training: Are the carers trained and checked properly, or just assigned quickly?
• Ongoing support: Will someone be available to talk when things change or you need to ask questions?

We encourage families to take their time and ask as many questions as they need. You’re not just hiring help—you’re inviting someone into your home. It should feel right.

Home Care Funding Options

Figuring out how to pay for home care can feel like one of the hardest parts. There’s a lot to take in, and it’s not always clear where to start. Some people are eligible for government funding. Others might decide to go with private care to have a bit more choice. Either way, it helps to have someone walk you through it.

That’s something we take seriously at Support Network. We don’t hand you a brochure and leave you to figure it out. We take the time to explain how it all works, whether you’re applying for support for the first time or trying to adjust an existing plan. We know it’s not just about money—it’s about making sure the right care is in place, when it’s needed.

NDIS

For people living with disability, the NDIS can help cover everyday support—things like getting ready for the day, transport, therapy, or help at home. It takes some time to set up, but once it’s in place, it can really change what’s possible. We help people understand their plan, use it fully, and make sure the care actually works for them—not just on paper, but in real life.

Home Care Packages

If you're caring for someone older, or arranging support for yourself as you age, a Home Care Package might be available. There are different levels depending on how much help is needed. Whether it’s a few hours a week or more hands-on care, we’re here to provide it. We also help manage the package, so you don’t get caught up in the admin side of things.

Private Funding

Not everyone wants to wait. Some families prefer to organise care privately—especially when something changes quickly, or when they want more choice in how things are done. We get that. If private care feels like the right path, we can help you build something that fits—gently, with no pressure, and at a pace that makes sense.

Frequently Asked Questions

What types of aged care services do you offer? Can I switch from my current provider to Support Network? How do I know if I’m eligible for government-funded aged care programs? What makes your service different from other aged care providers? Can your care team work alongside other health professionals?

What types of aged care services do you offer?

We offer a wide range of aged care services , including support with day tasks , personal care , wound care , and coordination with allied health services . Everything is shaped to fit the person’s needs—gently and respectfully.

Can I switch from my current provider to Support Network?

es, many people move from a current provider when they feel their quality of life or level of care could be better. We make the transition simple and guide you through each step so nothing gets missed.

How do I know if I’m eligible for government-funded aged care programs?

Eligibility criteria for aged care programs are usually based on health needs and your financial situation . We can help you organise an aged care assessment and explain what supports may be available through government subsidies .

What makes your service different from other aged care providers?

We focus on individualised care that’s built around the person—not the system. Unlike some aged care providers , we take the time to get it right. We create care that’s flexible, respectful, and focused on real quality care .

Can your care team work alongside other health professionals?

Absolutely. Our carers regularly work with health professionals , including GPs, nurses, and allied health services , to make sure each person’s care is well-rounded, safe, and truly helpful.

Find home care services in popular regions

• Home Care Sydney
• Home Care Melbourne
• Home Care Brisbane
• Home Care Perth
• Home Care Central Coast
• Home Care Sunshine Coast
• Home Care Gold Coast
• Home Care Newcastle
• Home Care Hobart
• Home Care Ballarat
• Home Care Toowoomba
• Home Care Geelong
• Home Care Cairns
• Home Care Darwin
• Home Care Canberra
• Home Care Adelaide
• Home Care Rockhampton
• Home Care Launceston
• Home Care Hervey Bay
• Home Care Coffs Harbour
• Home Care Bundaberg
• Home Care Bunbury
• Home Care Bendigo
• Home Care Albury
• Home Care Wagga Wagga
• Home Care Shepparton
• Home Care Mackay
• Home Care Mildura
• Home Care Port Macquarie
• Home Care Townsville
• Home Care Ballina
• Home Care Bowral
• Home Care Buronga
• Home Care Busselton
• Home Care Drouin
• Home Care Dubbo
• Home Care Gladstone
• Home Care Maitland
• Home Care Mittagong
• Home Care Mooroopna
• Home Care Morwell
• Home Care Orange
• Home Care Queanbeyan
• Home Care Tamworth
• Home Care Traralgon
• Home Care Tweed Heads
• Home Care Warragul
• Home Care Wollongong
• Home Care Geraldton
• Home Care Nowra
• Home Care Shoalhaven