The easiest place to find the right worker.
Stop chasing providers with no capacity. Match your participants with vetted support workers who are genuinely available in their area.
For Support Coordinators, Specialist Coordinators, Recovery Coaches, LACs and hospital discharge teams — match participants in minutes, not days.
- Australia Wide
- 12,000+ Verified Workers
- 147+ Languages
- Fully Compliant
- Fast Matching
12,000+ workers
Verified · Australia-wide
4.9 · Google Reviews
The problem
You're the connector. Everything else keeps getting in the way.
Coordinators lose hours a week to phone-tag with agencies, thin regional coverage and workers who aren't the right fit. Participants wait. Families lose trust. Something has to change.
- Chasing multiple agencies just to shortlist one worker
- Regional and cultural gaps that force compromise on fit
- Workers who don't match on personality, language or gender
- No visibility on availability, compliance or continuity
- Admin that steals time from the actual coordination work
The Support Network solution
One brief. Right-fit workers. In minutes.
Support Network gives coordinators one place to shortlist qualified workers, present real options to participants, and stay in control of the whole plan.
Right-fit shortlisting
Filter by language, culture, gender, disability specialty and skills — surface only workers who actually fit.
Real choice and control
Present 2 to 3 workers, let the participant choose. The way the NDIS was meant to work.
Less admin, more coordination
Bookings, timesheets, invoicing and documentation handled — so you stay focused on outcomes.
The benefits
Everything you need — nothing you don't.
Hours back in your week
One brief replaces days of phone-tag with agencies.
Filter by 147+ languages
Cultural, language and faith fit — not just whoever is free.
Participants meet before they choose
Profiles, voice intros, availability — real choice and control.
Better outcomes, longer relationships
Right-fit workers stay longer. Cancellations drop. Trust grows.
Compliance and safeguards built-in
Screening, WWCC, insurance verified before the shortlist.
SIL, STA, complex needs
Mental health, autism, complex behaviours, ABI — specialist filters.
How it works
From first call to first shift — in days, not weeks.
Share the brief
- 01 Share the brief Participant needs, preferences, location, non-negotiables. 5 minutes.
- 02 We shortlist 2-4 right-fit workers with profiles, checks and availability.
- 03 Participant chooses Meet the options. Pick who feels right. You stay in control.
- 04 Supports start Bookings, timesheets and invoicing handled from here.
We shortlist
Participant chooses
Supports start
Why Support Network
A different kind of partnership.
| What matters | Support Network | Traditional agencies |
|---|---|---|
| Shortlist time | 2-4 hours during business hours | 3-5 days across multiple agencies |
| Filters | Language, culture, gender, disability specialty | Availability only |
| Choice | Participants meet 2-3 workers | One name, take it or leave it |
| Coverage | Metro, regional, after-hours | Metro, business hours |
| Admin | Timesheets & invoicing handled | You chase everything |
| Relationship | You stay the coordinator | Agency competes for the client |
Average shortlist time
Languages spoken
Verified support workers
Postcodes covered
One brief. Real options. Real people.
No more phone-tag with agencies. No more compromise on fit. Just the right worker, matched to the right participant.
Common questions
Everything partners ask us.
How fast can I get a shortlist for a participant?
Does Support Network replace my coordination role?
Can I filter workers by language, culture or gender?
Is it compatible with plan managers and self-managed plans?
Do you support Recovery Coaches, LACs and hospital discharge teams?
How do participants meet workers before booking?
Refer a participant
Let's build something that actually works.
Tell us about the person, their goals and their non-negotiables. A partnerships lead will come back within one business hour with next steps.
- Response within one business hour
- A real Australian partnerships lead — never a bot
- Coverage across 90% of Australian postcodes
- NDIS registered, fully insured, compliance-first
Get in touch
Talk to a real partnerships lead.
Usually within one business hour. No sales pitch.
Let’s figure it out together
No pressure. No confusion. Just clear, kind guidance — one step at a time.