SupportNetworkSupport Workers in Mackay
Support Network makes it simple to arrange support workers in Mackay. You choose who comes into your home, when they come, and what they help with.
- Disability, aged care and NDIS support
- Choose by skills, language and availability
- Client fee of just 6%

Local support workers who fit your life
Support Network lists independent support workers who live and work around Mackay. Browse profiles, check experience and qualifications, and message workers before you book.
Build a small team so cancellations don’t leave you without support, and keep the same faces week after week.
- Personal care and showering
- Community access and social outings
- Domestic help and meal preparation
- Transport to appointments
- Overnight and 24-hour support

Why people in Mackay choose us
Screened workers
Every worker passes police and Working With Children checks before they can be booked.
Lower fees
A 6% client fee means more of your funding goes into actual support hours.
Your choice
Pick workers by skills, languages, gender, interests and availability.
Compliance handled
Records, invoices and insurance are managed through the platform.
Support available in Mackay
Daily living & life skills
Housework, meal prep, shopping, transport and building everyday skills.
Personal support
Showering, dressing, hoist transfers, mobility and continence support.
Nursing services
Wound care, medication management, catheter and complex clinical care.
Allied health
Occupational therapy, psychology, physiotherapy and speech therapy.
Specialised disability support
Workers experienced with complex needs, behaviours and conditions.
24 hour & overnight support
Build a rostered team for around-the-clock or sleepover care.
The same trusted faces, week after week
Continuity is one of the most important parts of good support. When you choose your own workers, you can build relationships that last — and spend less time re-explaining your needs.

Getting started is simple
Sign up
Create your free profile in a few simple steps.
Search
Browse screened local workers by skills, languages and availability.
Connect
Message workers, meet them, and choose the people who fit.
Relax
We handle payments, records and admin so you can focus on living.
Support Workers in Mackay: common questions
How do I find a support worker in Mackay?
Register for free, post what you need or search workers near you, then message the ones you like. You can interview workers before agreeing to shifts.
How are workers paid?
You approve shifts in the platform and payment is released once the work is completed to your satisfaction. Your NDIS or Home Care Package funding can be used.
Can I choose a worker who speaks my language?
Yes. Filter by language, cultural background, gender and interests to find a worker who suits you.
What if my regular worker is unavailable?
We recommend building a team of two or three workers. Our team can also help you find cover at short notice.
Support Workers in other areas
Need extra help? We are always available for you.
Our dedicated team can help you find support workers and manage your support whenever you need it.
Let’s figure it out together
No pressure. No confusion. Just clear, kind guidance — one step at a time.
Are you looking for an independent support worker in Mackay? If so, Support Network can help. We bypass agencies, helping you find carers who offer more affordable and flexible services, connecting you directly to the source.
With Support Network, you can find an enormous array of care professionals, including NDIS workers, aged care workers, and nurses in one place. Choose when and how they work for you, selecting the caregivers with the qualifications you need.
Going to a support worker agency to find aged and NDIS carers in Mackay is standard practice. But is it the best option? At Support Network, we think it’s possible to do better. That’s why we built our low-cost platform to connect you to the support workers and personal care assistants you need to thrive. Our service makes care so much more affordable while enhancing service provision, flexibility, and overall care standards.
Here’s why Support Network is a great choice:
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Choose Hours
Support Network lets you choose the hours your aged or NDIS support worker works. You are no longer beholden to agency timetabling and scheduling, giving you the freedom to live life the way you want.
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Enjoy Lower Costs
Support Network pushes down the cost of aged and disability support workers by skipping the middleman. Our service connects you directly to the people providing your care, eliminating agency expenses and giving you more services for the same amount of government funding.
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Gain More Control
Support Network puts you in control of your care, allowing you to choose who serves you and when. Our platform lets you pick from dozens of aged and disability support workers in your area with full support from our troubleshooting team.
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Experience Less Hassle
Support Network helps with the administration relating to your care provision, just like a registered provider. Our team can assist with payment processing, invoicing, and funding, allowing you to get on with life without the hassle.
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Benefit from Enhanced Safety
Support Network enhances safety by screening every individual support worker on our network. We do a police background check on all carers for peace of mind and to ensure every professional is safe to work with you.
How Support Network works
Support Network is like the “Uber for private carers.” It connects you with community support workers in Mackay while lowering costs and making service provision more flexible.
As the name suggests, Support Network is a network of professionals–a group of carers who assemble on the platform to find work. Then, clients like you hire their services, whenever they are available.
You can use Support Network to find any type of care worker you want, whether you need a disability carer for a long-standing injury or a personal support worker to help you get dressed in the morning. Simply sign up and start browsing candidates for free. It’s as simple as that.
Are you ready to connect with a personal care worker in Mackay? Then, register today and start your journey to more affordable, flexible, and stress-free care.
Frequently Asked Questions
How do I sign up for Support Network and find NDIS support workers near me?
Signing up for Support Network and finding a Mackay residential support worker is more straightforward than you might think. Here’s how it works on our platform:
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Register your account. Start the process by signing up. Enter your name and some details about your care requirements so care professionals can learn more about you.
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Browse for the aged and disability support worker you need. Support Network provides helpful filters you can use to whittle down your list of potential candidates. You can search by location (i.e. Mackay), skills (e.g. whether the aged care support worker can work with dementia clients), qualifications, experience, and gender.
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Write up your shortlist and interview prospects. Speaking to several candidates about the care services they can provide is often helpful because you can learn more about what they do and their capabilities. You can also invite the care support worker for a personal session at your home if you want to try them before signing a contract.
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Hire and write up the service agreement. If you like a specific home support worker, hire them as soon as possible to avoid missing the opportunity. Ensure you write up a service agreement detailing each party’s obligations, including when you want them to work, and the services you expect them to provide.
Register here for free to experience the benefits of Support Network today. Discover why so many people love it.
What is a personal carer?
A personal carer, sometimes called a social support worker or disability care worker, is a professional who assists you with daily living and helps you live the best possible life you can. They can aid with numerous tasks, including some not directly related to care under the National Disability Insurance Agency (NDIA) and My Aged Care rules.
Core services include:
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Help with washing, dressing, grooming, and showering
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Assistance with meal preparation, preparing food just the way you like it
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Help around the house with chores, including light gardening and feeding pets
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Assistance with medication management, including helping you take medicines at the right time of day
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Support with exercise, movement, and mobility if you have a disability
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Companionship and conversation
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Transportation out of the home to doctor’s appointments and social clubs
Additional services can include:
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Instructions on how to prepare healthy meals
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Assistance with basic financial skills, like saving and budgeting
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Support for education or vocational training
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Assistance with attending social events
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Support for hobbies, outdoor adventures, and other activities outside of the home
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Extra funding for mobility aids and accessories
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Allied healthcare support, including therapy and counselling for mental health issues
If you need a family support worker in Mackay, sign up for Support Network today. Registration is free, so no nasty surprises!
What types of home carer options are available through Support Network?
Support Network is proud to offer a massive selection of care professionals, each with varying specialisms, depending on your requirements. For example, you could hire a mental health support worker to assist with low mood or anxiety attacks, or you could use a senior support worker to assist with more complex requirements (such as using a hoist to get out of bed). Using a behaviour support worker might work for you if you have trouble regulating emotions while a healthcare support worker is useful when you have a chronic condition requiring regular monitoring.
No matter what type of Mackay private disability support worker you need, Support Network can oblige. Register today for free to start experiencing the benefits for yourself.
Can Support Network help me find support workers near me?
Support Network is more than just a passive platform. We actively help you find a support worker near you who meets your requirements. Regardless of the type of disability or aged support worker you demand, our team is always on hand.
Remember, Support Network offers a massive searchable database that makes it easy to find everything from a mental health worker to a disability support carer. You can filter by qualification, experience, specialist areas, age, gender, and more.
Support Network also lets you place job ads to find the ideal Mackay community care worker for you. These boost your visibility and encourage applications by explaining what you want in detail. It makes whittling down suitable candidates easier and helps you find care professionals able to meet more specific needs.
Why not start using Support Network today? Registration is free.
Can I use Support Network instead of support worker agencies near me?
Yes, you can use Support Network instead of conventional registered providers, even if your funding comes from a government source, like the NDIA or My Aged Care. You don’t have to go through an agency.
The reason for this relates to the rules governing how clients can use an NDIS disability support worker in Mackay. As long as the services they provide fall under allowable expenses, you can use your funding.
Furthermore, this approach makes your care more affordable. You can get more services for a given amount of money, improving your quality of life.
Sign up today and experience the benefits yourself. Find an aged or disability worker who meets your precise requirements instead of accepting whoever the agency sends.
How can I get help using Support Network’s platform?
Finding a private support worker in Mackay on Support Network is simple. But if you do get stuck, our team is here to help. We can assist with registration, job ad creation, invoicing, payments, funding, and more. Simply tell us what’s wrong and someone from our team will be there to help you solve the problem (whatever it happens to be).
Get in touch with us today if you are having any issues. Don’t hesitate!
Can I offer my services as a health support worker on Support Network?
Yes, you can sign up for our platform and start offering your health support services to clients quickly. Simply submit your personal details along with your application and wait for our team to conduct the necessary background checks before approval.
Once approved, you can begin applying for jobs and accepting interview requests from clients. You can also offer trial sessions and arrange documentation with clients, all through the platform.
Register today for free, telling us how you want to use the platform to further your career as an individual disability support worker.
Are allied health professionals available on Support Network?
Support Network is home to numerous allied health professionals who can work alongside your community disability support worker in Mackay. These professionals offer a host of additional services to manage conditions and improve your well-being, including:
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Mental health support for individuals with psychosocial disabilities
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Speech therapy and pathology
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Occupational therapy for work-related injuries
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Physiotherapy
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Dietetics and Exercise Physiology
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Podiatry
Your independent support worker (NDIS) can help you find the professionals you need on Support Network. Furthermore, they can invite medical practitioners to join the platform, allowing you to manage all your services in one place.
Register for free today to start experiencing the benefits. Sign up and search for the healthcare professionals you need.
Can I switch to Support Network but keep my casual disability support worker?
Nothing is stopping you from switching from a disability support worker agency and using Support Network to manage your care. Simply send a link to your in-home disability support worker to sign up.
As a client, you have full sovereignty over how you receive care and who provides it. While there is nothing wrong with conventional registered providers, many people find they get better service at a lower cost from Support Network.
Sign up today to begin your journey. Registration is free so there’s no excuse!
Can I hire someone I know on Support Network?
You can hire an NDIS independent support worker you already know on Support Network if you enjoy working with them. You don’t have to pick someone new, just because you sign up for our service.
My Aged Care and the NDIA both allow you to manage your plan your way. This setup means you can freely choose who works for you and what you want them to do.
Ready to find a disability support worker (NDIS)? Register with Support Network today for free to get started.