SupportNetworkHome Care in Coorparoo

Personal care, home duties, nursing and good company, all with support workers who are familiar with the needs of a Coorparoo Queenslander with a flight of front stairs.

• Workers based in the inner south-east
• Experienced with stairs and steep blocks
• You choose who supports you
• No agency margin on your rate

from the CBD, good access to PA and Greenslopes hospitals

you pay for nursing and allied health, whatever your income

personal care becomes fully funded for everyone

The Home Care Services We Provide In Coorparoo

Everything you're funded for, organised around your daily schedule, with custom care plans. Begin one visit at a time and gradually increase to daily support if desired, it's up to you.

Showering, dressing, grooming, continence support and mobility support, all provided patiently by a trusted individual.

Domestic assistance

Keeping the house the way you love it: cleaning and laundry, bed changes and the tasks that become more difficult as you get older.

Shopping and cooking meals that you really want to eat, including the meals you grew up on, in the manner you like.

Social support & community access

A supportive environment where life feels like your own: the connection you make through company at home, outings, appointments, clubs or church.

Getting to medical appointments, the shops, family visits and errands, with someone who comes in with you if you would like.

Respite care: planned breaks so the person caring the most can rest, work, or have an afternoon that is theirs.

Overnight & sleepover support

Someone in the house overnight, for safety, night-time assistance, or to provide a family carer with a continuous night's sleep.

Wound care, medication management, continence support, dementia care, palliative care and clinical oversight from registered nurses, all at no cost.

Allied health & therapy

Occupational therapy, physiotherapy and podiatry (including home assessments, which can reduce the amount of paid support required).

Clinical services cost you nothing

Support at Home provides nursing, occupational therapy, physiotherapy and podiatry services that are fully government funded, with no contribution based on your income and assets. Plus, from 1 October 2026 personal care is fully funded as well.

What Home Care In Coorparoo Actually Involves

Coorparoo is an old suburb of Brisbane, and the housing that makes it beautiful is the same that makes it complicated when it comes to getting old. Supporting independent living around that is what we plan for.

The stairs are the whole story

Coorparoo is located in a series of ridges and gullies, and the classic Coorparoo house is a Queenslander or post-war house built on stumps, with a front flight of stairs, and sometimes a further set of stairs at the rear.

That is charming at fifty and genuinely dangerous at eighty. Falls on stairs are among the most serious injuries older people have at home, and in Coorparoo they are often essential to get to the front door. We regularly support people who have simply stopped using half their own house because the internal stairs became too difficult, or who haven't been to their own back yard in two years.

In practice this shapes support in a number of ways. Personal care visits require more time than the same type of visit on a flat block, as it takes longer to get someone safely to a bathroom or to and from a car. Shopping and laundry require a person who can carry or lift up and down. A worker who is casual about stair safety is a serious risk here, in a way it wouldn't be in a single-storey home in a newer suburb.

The one thing that Coorparoo households can use most is an occupational therapy home assessment, and under Support at Home it's clinical care, so it's free regardless of income and assets. An OT will assess the stairs, the bathroom, the lighting on the landing and the path from the bed to the toilet at 2am, and recommend a stair rail, a ramp, non-slip treads or a second handrail. Much of that equipment is funded through a separate stream that is not in your service budget. Often families are charged for support hours that better equipment could have reduced, simply because nobody arranged the assessment.

Long-term residents in a changing suburb

Coorparoo has undergone a tremendous transformation over 20 years. When many of the people we support bought their homes, there was no Coorparoo Square, no apartment developments along Old Cleveland Road, no cafes, none of that.

That is more important than it may seem. In a suburb where almost everything has changed over the years, many older Coorparoo residents have lived in the same house for forty or fifty years. The neighbours they knew have gone. The stores they once used have all changed hands. Their bond is with the house and the street rather than with a community that still remembers them, and that produces a specific type of isolation which the busy inner-city suburb conceals well.

That's why social support here is valued more than its hours, because it protects emotional wellbeing. For someone who has outlived most of their street, company at home, a lift to the shops at Camp Hill or Stones Corner, someone to sit and have a cup of tea with, that is not a lifestyle extra. It is the main thing, and often what keeps someone at home rather than moving into residential aged care.

Hospitals, appointments and getting there

The location of Coorparoo is a real asset. The Princess Alexandra Hospital and Greenslopes Private are both close, and the Queen Elizabeth II and Mater are accessible. Most specialists people need are within a short drive.

The problem is parking and traffic. Old Cleveland Road and Logan Road are slow at rush hour, parking at the hospitals costs a lot and is often full, and the person dropped off at the hospital entrance can spend the rest of the day waiting alone. We arrange any transport assistance, including accompanying the person to where they want to go, which at a specialist's appointment, when they are already feeling anxious, is often the difference between hearing what the doctor said and not.

If a person is coming home from PA or Greenslopes after an admission, call before discharge rather than after. Having the support put in place while they are still in hospital is so much better than arranging it after they are discharged, and it is the number one factor in avoiding a readmission.

Tell us when you call

The number of stairs at the front and inside the house.

Whether handrails are provided, and where.

The location of the bathroom relative to the bedroom.

Whether an OT has ever evaluated the home.

Local hospitals

Princess Alexandra and Greenslopes Private are both near, and the Mater and QEII are accessible.

Call us before a discharge, not after.

Why Families Choose Us

The majority of providers send the person in their roster. We operate differently, with personalised care, and it changes not only what you pay but who comes through your door.

Local workers, not dispatched ones

We consider first who already lives near Coorparoo. A worker who makes the trip from one end of Brisbane to the other is late, charges are paid, and eventually the worker refuses to take the shift. A local one lasts years.

You choose your own support worker

No arrangements are made before you speak with or meet people; you decide. We keep looking until we find the right person, that's normal, not a complaint.

Your funding buys more hours

Since there is no agency margin between you and your worker, our rates are in the $40 to $65 per hour range, against the $65 to $85 per hour range of traditional agencies. On a mid-level classification, that is approximately an additional three hours of support per week.

The same person, week after week

Support work is all about continuity. Someone who knows your routines recognises when something has changed, and that is how problems get caught early rather than becoming emergencies.

Straight answers about money

We provide a comprehensive written price list prior to any commitment, tell you exactly what your funding is for, and give you a clear indication of whether we are the right service for your needs. If not, we are more than happy to point you towards someone who is.

Rated 4.9 out of 5

Based on 157 Google reviews of our disability support and aged care services.

Already with a provider?

Changes are possible at any time. You carry your funding with you and there are no exit fees. The changeover is done so that there will not be any break in your support.

Tell Us Your Street And We Will Tell You Who Is Available

No cost and no obligation. We will tell you if we can't find the right person in the area.

What Home Care Costs In Coorparoo

Very few aged care providers have rates published. We do, since comparing them is the best thing you can do, and ours hold up.

Service	With Support Network	Typical full-service agency
Personal care, weekday	$40–$65/hr	$65–$85/hr
Domestic assistance	$40–$58/hr	$60–$80/hr
Social support & community access	$40–$60/hr	$62–$82/hr
Overnight sleepover	Flat rate, from ~$250	$250–$400/night
Nursing & allied health	Fully funded, $0 to you	Fully funded, $0 to you

Approximate Brisbane ranges for 2026. Loadings are applicable on weekends and public holidays. Prior to commitment, a full written price list is sent.

What that difference is worth

Take a Classification 5 participant: $39,697 per year, or $9,924 per quarter. After the 10 percent care management deduction, approximately $8,932 per quarter is available for services.

Hourly rate paid	Hours per quarter	Hours per week
$80, typical agency rate	111.6	about 8.6
$58, with Support Network	154	about 11.8

This is about three and a quarter hours of additional support per week, with the same funding.

What You Contribute

The out-of-pocket contribution is a percentage of the service charge, determined by an income and assets assessment made with Services Australia. Clinical care is always free. Personal care and other independence services cost 5 to 50 percent based on your means, and everyday living services like cleaning and gardening 17.5 to 80 percent.

A full pensioner paying for a $62 hour of personal care pays $3.10. A self-funded retiree without a health card contributes $31. Neither pays anything for nursing.

One piece of paperwork worth doing

When you have not had an income and assets assessment by Services Australia, they classify you as "means not disclosed" and assess you at the highest contribution rate, even if you are really in a low income or low asset situation. Some people avoid it because they don't want to be seen, and then pay self-funded-retiree rates on their pension income.

Do not let funding go to waste

Support at Home funding is provided quarterly, and you can only carry over up to $1,000 or 10 per cent of the quarterly budget, whichever is higher. Anything above that is returned to the government when the quarter runs out. On Classification 6, the amount lost if a quarter is underspent is about $3,825.

This is monitored by us on behalf of the individuals we support and raised while there is still time to bring services forward.

No hidden charges

Providers cannot charge separate administration, entry or exit fees. The service price is the total price.

Rates between providers vary, with price caps legislated for 1 July 2026 but deferred in May 2026. Your protection is comparing published price lists.

Funded separately

Equipment, assistive technology and home modifications come from their own stream, so rails and ramps do not eat into your service hours.

Restorative Care, usually follows a hospital stay or a fall, costing approximately $6,000 for up to 16 weeks of care.

Four steps, the first of which is a free phone call.

Tell us what you need

Call 1300 671 931. State your street in Coorparoo, the type of home, any classification (if applicable) and the support required. If you don't have funding, we'll tell you what you can expect from My Aged Care.

We look for workers nearby

We begin with people who live near you, and match what you asked for: times, gender, language, experience. You do not have to be assigned to a person, you see who is available.

You meet them and decide

Talk to or meet the individuals we recommend before making a commitment. You choose. If the first one is not right, we continue our search.

Support starts, and we stay in touch

Your worker starts on the schedule you have agreed. We make sure it's running, keep an eye on your quarterly budget and care plan so nothing gets lost, and your care team adjusts as circumstances change.

Do not have funding yet?

Start with My Aged Care on 1800 200 422. The time between approval and funding is often three to six months, so it's worth getting started before you urgently need help. Many families come to us privately in that waiting time and then keep using the same worker when their plan starts.

The most important thing to remember: when it comes time for your assessment, talk about the worst day of a typical week, not your best day. Assessments frequently occur on a 'good morning', families sanitise the reality out of protectiveness, and the classification becomes a performance, not a life.

Coming home from hospital?

Call before discharge, not after. Support that is put in place during the hospital stay is much more effective than support that gets scrambled together later, once the individual is home, and it is the most important single factor in preventing readmission.

Questions People Ask Us

Yes. Support workers are set up throughout Coorparoo and the wider region, such as Camp Hill, Carina, Carina Heights, Norman Park, Greenslopes. We do not send workers across Brisbane; when you contact us we look specifically for workers who live locally, which in our experience is the number one determinant of whether an arrangement is successful or not.

Yes, and that's one of the most common scenarios we deal with in Coorparoo. Stairs alter the way the visit is conducted, requiring more time and a worker who is confident and physically able. We do not send whoever is free, we match accordingly. We would also highly recommend an occupational therapy home assessment (free under Support at Home, no matter your income), which can often find rails or modifications that immediately reduce risk.

Yes. Occupational therapy is clinical care provided under Support at Home (no participant contribution based on income or assets). Recommendations for equipment and home modifications made by the OT are also part of a separate funding stream that does not draw from your service budget. It's the least utilised free service in the whole program.

When it comes to rates, our support worker services are generally in the range of $40 to $65 per hour, whereas traditional full-service companies charge about $65 to $85 per hour. Loadings are extra on public holidays and weekends. Nursing and allied health services are 100% government funded and therefore charge you nothing under Support at Home, no matter what your income or assets level may be. Prior to any commitment, we send a full written price list.

No. We work with Support at Home participants, people who currently receive a Home Care Package, clients of the Commonwealth Home Support Programme, and privately funded families. Many people use us privately until funds are allocated, and then keep the same worker once their plan starts.

Home Care Packages were replaced by Support at Home on 1 November 2025. They are grouped into eight categories, from approximately $10,731 at level 1 to approximately $78,106 at level 8, released in quarterly budgets. 10% is paid to care management each quarter before services are purchased. The amounts are indexed on 1 July each year, check current rates with My Aged Care on 1800 200 422.

Yes, and this is at the core of how we work. No arrangements are made before you speak to or meet workers, you choose your support, and you can change if it isn't a good fit. Support is personal work, and compatibility is as important as qualifications.

There are no exit fees under the current rules, and you can switch and take your funding whenever you want. There is no gap in your support, as we handle the changeover and liaise with your previous provider. Most people find changing a little easier than they thought they would.

From 1 October 2026, personal care (showering, dressing, grooming and continence support) is reclassified as a clinical support, to be 100% funded by the government, with no participant contribution required from within your budget.

Prefer to just talk?

Most questions can be answered over the telephone, and there is no commitment involved at the end.

Let's Find The Right Support Worker Near You

Explain your street, classification and your requirements. We will tell you candidly who is available in the vicinity, what it will cost, and the time it will take before we can begin.

Monday to Friday. Free and no strings attached.