SupportNetworkSupported Independent Living in Shoalhaven

We help you find a home that's right for you

• Great Value

• Local NDIS Provider

• Culturally Matched Support Workers

• Nurse On-Call

Daily living, life skills, community activities

Housework, organising transport, gardening, meal prep, chores, activities.

Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support

Wound care, medication management, respite support, 24 hr care, complex care.

Support for complex needs, behaviours and conditions

Complex Support

Tailored support & clinical support for complex health needs.

24 hr Support

Create a team to support with all your requirements

Behaviour Support

Support to achieve positive solutions & change

Additional services to support you:

• Plan Management

• Behavior Support

• Specialised Disability Accommodation

• Support Coordination

Here’s why you’ll love Support Network

• Approved database of care workers

  We have a rigorous approval process for all the care and support workers on our database

• We care about your safety

  All workers on our site must have police and Working With Children Checks

• We are always available to help

  Please get in touch if you have any questions or concerns

• Insurance for peace of mind

  We provide liability insurance for Support Workers. Click here for more info.

• Secure Payment System

  Only release payment when the task is completed to your satisfaction.

• Large Range of Skill-Sets

  Choose from a range of speciality services.

• We save you

  We save you money, so you get more care

• Leading Clinicians

  We strive to provide leading Clinicians

How Support Network works

• Sign Up

  To start, set up your own profile following our simple steps.

• Search

  Search through our curated database of quality support and care workers.

• Connect

  Get in touch with support workers directly and hire the person who is right for you.

• Relax

  Our system handles the payment process and admin, making things easier for you.

A local network of quality support and care workers is right at your finger-tips.

We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.

Trusted NDIS SIL Provider in Shoalhaven

When the NDIS set up Supported Independent Living, the whole point wasn’t to make life complicated. It was to make life simpler, freer, more independent for people who need daily support. SIL is about having the right home and the right staff so that living independently isn’t a struggle, it’s possible. For some people that means support all through the day and night, for others it means staff helping at key times. For some it means living with others, for others it’s about space and quiet. The NDIS created SIL so there’d be options, not limits.

At Support Network, we take that framework and actually deliver it here in Shoalhaven. Our SIL properties are not cold buildings or halfway setups. They’re real homes designed for independence. Open-plan living makes movement easier. Kitchens are set up so participants and support workers can prepare meals together, not in each other’s way. Bedrooms give proper privacy, lounges invite comfort, bathrooms are accessible. We don’t expect participants to fit into the house. We design houses to fit participants.

The location of the home is part of the service too. Being near public transport, close to shops, health centres, and community hubs matters. Independence doesn’t grow inside four walls — it grows when participants can go out, join activities, visit family, attend appointments, and be part of Shoalhaven life. That’s why community access is baked into the way we provide SIL.

But homes and transport are only half the story. The real heart is the people inside. Our Support Workers are consistent. Families don’t see a stream of strangers coming and going. They see familiar faces who know routines, understand preferences, and respect goals. And where culture is central to life, we bring in cultural support workers. That could mean preparing food in a particular way, celebrating certain holidays, or simply speaking in a language that feels natural. Independence isn’t just physical. It’s emotional and cultural too, and we respect all of it.

So in Shoalhaven, “home” isn’t just a place to stay. It’s a safe, welcoming space where independence, belonging, and comfort are woven into every day.

Understanding Supported Independent Living and What It Means for You

The phrase NDIS Supported Independent Living can sound technical, but in practice it means something straightforward: regular support for people who need help with daily life. It’s not a one-off service, not an occasional visit. It’s structured, ongoing assistance so participants can live in homes with the right level of support to be safe, independent, and connected.

At Support Network in Shoalhaven, SIL is delivered with flexibility. It’s built around each participant’s life.

• Daily supports – staff help with cooking, cleaning, personal care, taking medication, and household routines.
• Shared Independent Living – participants who want community and connection can live in homes with others, sharing supports and building friendships.
• Personalised service – no two plans look alike. Some need help in the mornings, others in the evenings, some around the clock. Plans adjust to the person, not the other way round.
• Assistance with Daily Living – hygiene, meals, budgeting, travel, attending appointments — the day-to-day things that make life run.
• Specialist Disability Accommodation link – SDA provides the accessible property, SIL provides the support inside it. Together they make the setup work.

So SIL isn’t just a line in a funding plan. It’s the structure that gives people their independence back. With Support Network in Shoalhaven, it means staff in the home, supports tailored to daily life, and independence that doesn’t just stay on paper.

Independence and Wellbeing at the Heart of Our Support

Support Network’s services in Shoalhaven always circle back to one focus: the participant’s individual goals. Independence doesn’t look the same for everyone. For some, it’s about preparing their own meals. For others, it’s being able to get around town using transport. For others, it’s about being socially connected. Every goal is different, and every goal matters.

We use the Active Support model. That means our staff don’t step in and take over. They work alongside participants. One week a worker might guide a participant through cooking, the next week the participant does more, and over time the staff step back. That’s how independence grows — through practice, not through someone else doing it all.

The services we deliver are practical and wide-ranging:

• Personal care – hygiene, meals, grooming, medication.
• Mobility support – help with moving safely around the home, using equipment, going out into the community.
• Social activities – outings, clubs, events, hobbies, meeting people, building connections.
• Retirement Living pathways – as participants age and needs shift, we already have structures in place to make transitions smooth and stress-free.

Wellbeing is tied into every part of this. A participant who feels safe is more likely to try new things. A participant who feels supported is more likely to build confidence. That’s why we balance help with freedom, safety with independence.

Families in Shoalhaven see the results. They see routines made easier, they see participants building skills, they see wellbeing improving. With Support Network, SIL is not just about keeping life ticking over. It’s about building independence and wellbeing every single day.

The Real Benefits of Choosing Supported Independent Living in Shoalhaven

The first thing families want to know is simple — what are the benefits, what’s the real difference SIL makes in daily life. Not a list from a brochure, but what it feels like once someone is living in one of our homes here in Shoalhaven.

The most obvious benefit is safety. Housing supports are built into every property. You don’t see tight hallways, unsafe bathrooms, or kitchens that only work for one person at a time. Our SIL properties are set up for comfort and independence. Open-plan living isn’t just a buzzword. It means a wheelchair can move through without getting stuck, it means support staff can cook alongside a participant, it means spaces that feel less like obstacles and more like home. Families notice this the first time they walk in.

Then comes overnight support. People who’ve spent years staying up at night worrying about what might happen finally get to breathe. Families know someone is in the home, ready at 2am if something happens. Participants know if anxiety hits or medication is missed or a fall occurs, there’s a professional there to help. That sense of security can’t be overstated.

The next advantage is the flexibility of support plans. A routine is not a system that we make up and stick with. As the person changes, so does the change. Perhaps initially a participant requires assistance with cooking nightly. In the long run, perhaps they just require mentoring one or two times a week. Conversely, perhaps their mobility is different, and they require assistance on community outings. The plan bends. It does not enslave people with past habits.

And lastly, SIL is concerned with growth. Every day is a chance to learn. Employees do not simply deliver but instruct members on how to develop competencies. Shopping, cleaning, travelling, cooking — all this becomes habit, becomes competence, becomes autonomy. The participants themselves feel better and better in their families, and that is the true gain which will endure.

So when you look at SIL in Shoalhaven, the benefits aren’t abstract. They’re safe homes, overnight coverage, flexible supports, and real independence that grows with time.

Why Families Across Shoalhaven Trust Support Network for SIL

Trust is earned, not handed out. Families here in Shoalhaven choose Support Network because of how services are delivered, not because of what’s promised. They see staff turning up consistently, they see independence actually being built, they see respect in every part of the service.

Our Support Workers are the first reason. They’re consistent. You don’t see endless new faces showing up. You see the same workers who know the participant’s routines, who understand goals, who pick up the small details that make a home run smoothly. That stability is what keeps homes calm and participants comfortable.

Our support staff are trained to go beyond basics. Behavioural challenges can come up, and we’re ready. We provide behaviour support so staff are confident, homes stay safe, and participants are supported rather than judged. Families see the difference when staff don’t panic, when strategies are used properly.

Culture matters too. You cannot really have independence when no attention is given to the culture of a person. That is why we engage cultural support workers on our requirement. Lunches, ceremonies, feasts, language is not ancillary. They’re central to identity. We have a reputation among families in the Shoalhaven that provides them with trust that their loved ones live in a manner that honours their identity.

Another reason is to do planning support. The NDIS can feel like a maze. And that is why our Support Coordination is such a difference. We describe the brand of SIL as part of the plan, tie it in with the housing support, and encourage a family to request the appropriate level of support. That advice relieves strain and produces results.

The reasons families trust us can be written down, but they’re also lived every day:

• Support Workers who stay consistent and familiar.
• Behaviour support expertise built into the service.
• Personalised service that adapts to goals and routines.
• 24/7 coverage, including overnight support.
• Cultural support workers respecting background and traditions.
• Community connection included in daily life.
• Support Coordination to guide families through the NDIS.

Families don’t just hear promises. They see participants growing, they see homes running smoothly, and they see staff who deliver respect and care every day. That’s why trust builds and lasts.

How SIL Fits Within Your NDIS Plan

A question families ask all the time: is SIL actually part of the plan or is it something extra? The answer is clear — SIL is already built into the NDIS. It falls under Core Supports, under Assistance with Daily Living. That means it’s recognised as essential, not optional.

When the NDIS reviews a participant’s support needs, they look at how much daily help is required. If it’s regular, ongoing, and necessary for independence, SIL can be included in the plan. The funding covers support staff in the home — mornings, evenings, overnight support, the level of help that makes daily life safe and independent.

However, the information may be too complex and this is where Support Coordination comes in. Coordinators talk about how SIL relates to housing supports, therapy and other components of the plan. Their assistance is to assist in evidence preparation, take the families through the process, and ensure the plan implies the appropriate degree of assistance.

Then SIL does not drift out of the NDIS. It is its own, embedded in Core Supports, and at Shoalhaven it is not a plan on paper but a reality that makes that work, Support Network written in Core Supports.

Who Can Access Supported Independent Living in Australia

Supported Independent Living isn’t for everyone, and that’s important to say upfront. It’s for people who have significant support needs every single day. It’s not for someone who just needs a quick visit or a few hours here and there. The NDIS designed SIL for people who need ongoing, structured support in a proper home.

Eligibility usually starts with age. You need to be under 65 when you enter the NDIS. Then comes the disability itself. If the disability creates functional impairment — which means it gets in the way of basic daily activities like cooking, showering, cleaning, moving around safely — then SIL is considered. It’s not about labels, it’s about how daily life is affected.

The NDIS will often run an assessment to measure these support needs. They look at whether the person can live safely without support. If the answer is no, SIL is usually part of the discussion.

And it’s not just one model. Individuals may opt to have Shared Independent Living where support is provided by staying in group homes and social connexion has been established. There are those who prefer quieter systems, more one on one. Under the scheme, either or both choices will be an option. The demands of the service vary according to the arrangement, still, the principle is the same: independence and safety.

Steps to Secure SIL Funding Through the NDIS in Shoalhaven

Getting SIL into a plan doesn’t happen automatically. Families need to raise it during the planning meeting and back it up with evidence. That’s where many get stuck — not knowing what to say or what documents to bring.

The first step is to make SIL part of the conversation. In the NDIS Supported Independent Living planning meeting, families explain what daily life looks like. They talk about risks, challenges, and what’s missing without support.

Then comes evidence. OT reports, psychological, doctor reports, allied health. These are critical. They do not merely explain the incapacity but demonstrate why employees are required every day, why people will not be able to live independently. They justify issues such as missed pills, unsafe movement, danger of loneliness, anxiety which does not get better by being left alone.

It is then regarding developing support plans. It is in these documents that the specifics of what services would resemble are laid down - morning help, evening routines, nighttime support, community field trips. They are hours, structure, and need. When connected with housing supports such as Specialist Disability Accommodation, the request is only more compelling. SDA includes the property, SIL the people. The three of them make up the whole picture.

This is where Support Network steps in. We’ve helped plenty of families in Shoalhaven pull this together. We guide what evidence is most effective, how to phrase support needs, and how to make sure the NDIS understands the daily reality. Without that, requests can fall short. With it, SIL is easier to secure.

Our Step-by-Step Process for Moving Into an SIL Home

Once funding is approved, families often ask, what happens next? How does the move work, what’s the process, how do services actually start? We make it clear but flexible, because no two participants are the same.

Step 1: Consultation. We start with conversations — participant, family, our team — to understand support needs, preferences, and goals. This isn’t about ticking boxes, it’s about listening.

Step 2: Developing support plans. We build a personalised service plan. It covers daily tasks, personal care, meals, mobility, community access, overnight support if needed. Every plan looks different because every participant is different.

Step 3: Matching with properties. We look at our available SIL properties in Shoalhaven. Accessibility, neighbourhood, transport, safety. Homes have to match the participant, not force them into unsuitable spaces.

Step 4: Transition. Moving into a new home can be unsettling. Our support staff guide the transition. If behaviour challenges arise, we use behaviour support strategies to make the adjustment smoother and calmer. Families don’t have to do this alone — we walk it with them.

Step 5: Ongoing adjustments. Once settled, we keep reviewing. Support needs change, goals shift, routines evolve. We update the plan so it always fits. Independence is never static, so support can’t be static either.

That’s the process. Clear steps, but with enough give to make sure the participant’s needs always come first.

Take the Next Step Towards Your Own SIL Home in Shoalhaven

Every family eventually realises that patchwork support isn’t enough. Independence can’t grow when care is irregular, and safety can’t be left to chance. That’s when it’s time to move forward with SIL.

The NDIS already funds Supported Independent Living as part of Core Supports. It’s not extra, it’s already there. What matters is choosing a provider who delivers it properly. In Shoalhaven, that’s what Support Network does.

Our Support Workers are trained, consistent, and respectful. Our SIL properties are safe, accessible, and comfortable. Our services make sure community access isn’t left out — participants aren’t cut off from Shoalhaven life, they’re part of it.

The next step is simple: start a conversation with us. We’ll explain how SIL fits your plan, show how properties are matched, and map out the daily supports that will be delivered.

With Support Network, SIL isn’t a line on paper. It’s a real home, real staff, real independence. The services are ready, the homes are ready, and the team is ready. The only step left is yours.