SupportNetworkNDIS Provider in Parramatta

We help you find a Support Worker or Approved Provider you can trust.

• Great Value

• Local NDIS Provider

• Culturally Matched Support Workers

• Nurse On-Call

Daily living, life skills, community activities

Housework, organising transport, gardening, meal prep, chores, activities.

Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support

Wound care, medication management, respite support, 24 hr care, complex care.

Support for complex needs, behaviours and conditions

Tailored support & clinical support for complex health needs.

24 hr Support

Create a team to support with all your requirements

Behaviour Support

Support to achieve positive solutions & change

Additional services to support you:

• Plan Management

• Behavior Support

• Specialised Disability Accommodation

• Support Coordination

Here’s why you’ll love Support Network

• Approved database of care workers

  We have a rigorous approval process for all the care and support workers on our database

• We care about your safety

  All workers on our site must have police and Working With Children Checks

• We are always available to help

  Please get in touch if you have any questions or concerns

• Insurance for peace of mind

  We provide liability insurance for Support Workers. Click here for more info.

• Secure Payment System

  Only release payment when the task is completed to your satisfaction.

• Large Range of Skill-Sets

  Choose from a range of speciality services.

• We save you

  We save you money, so you get more care

• Leading Clinicians

  We strive to provide leading Clinicians

How Support Network works

• Sign Up

  To start, set up your own profile following our simple steps.

• Search

  Search through our curated database of quality support and care workers.

• Connect

  Get in touch with support workers directly and hire the person who is right for you.

• Relax

  Our system handles the payment process and admin, making things easier for you.

A local network of quality support and care workers is right at your finger-tips.

We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.

NDIS Service Provider Parramatta

At NDIS Provider Parramatta, our focus is on giving you the support you need to live life on your terms. We’re dedicated to helping people with disabilities stay active, independent, and focused on what matters most to them. As a licensed NDIS provider, that's what we do best.

Home Care Services Parramatta

Support Network provides home care services in Parramatta that are shaped to cover aged care services, disability care, and nursing care. The aim is not just one type of help, but a wide range of services so that older people and people with different needs can keep living safely and steadily at home.

Instead of focusing on limitations, we focus on your strengths and abilities. Together, we’ll create a personalized plan that helps you reach your goals, whether it’s continuing your favourite activities, learning new skills, or becoming more independent. It's all about your life, your way.

Reliable Parramatta-Based NDIS Care Provider

We're more than a team of support workers providing disability services. Our main goal is to make a significant impact on everyone's life. This makes us different:

Experience: With years of experience in the disability industry, possible challenges you may encounter in this care are already vivid for us. We guarantee personalised and practical support system for your specific needs.with

Commitment: We hear you and listen. We'll be working together on your care plan. Our focus is on your well-being.

Support: Let's use your strengths for your assurance and independence. You are in control of your care with our support.

NDIS Support Services In Parramatta

Independence isn’t about going solo. With the right support tailored to you, we’re here to make life a bit simpler. As a registered NDIS provider in Parramatta, we’re all about giving you the help you need to live your best life.

Daily Living and Life Skills

If your NDIS plan includes Core Supports, you can use your funding for personal care and domestic assistance, giving you the freedom to focus on what really matters.

Everyone deserves to feel comfortable and secure at home. We offer the support you need, whether it’s a little extra help or more specialised care for complex needs. Our mission? To help you build skills, grow your confidence, and maintain as much independence as possible.

How We Can Assist

Our team is here to make daily living easier, helping you stay secure and comfortable in your home. We can assist with household tasks such as:

• Bathing
• Hygiene
• Dressing-up
• Safe assistance with getting in and out of bed
• Support with eating and mealtime

Need personalised help in Parramatta? Talk to us about your independent living!

Domestic Assistance

We fully understand how it can be when home life becomes chaotic. Let us handle it and simplify things for you and for everyone around you. It doesn't really matter whether you need assistance with the laundry, meal preparation, or house cleanup-we are here to help. Delegate your daily usual tasks to us or allow us to assist you in maintaining your routine. Contact us now should you need assistance—we're eager to support!

Social and Community Participation

Life’s better when you’re part of something. Whether it’s catching up with friends, trying a new hobby, or joining in on community programs and social participation, we’re here to help you get out and about. Our social and community support services are designed to make it easier for you to do what you love, meet new people, and enjoy the quality of life to the fullest.

Should your NDIS plan cover Core Supports, you can allocate your funding for social and community participation. This allows you to take part in enjoyable activities.

Looking for support in Mackay? Let’s chat about how we can help you stay connected!

Being a part of your community involvement is not just showing up; it also means being active, making connections, and considering acceptance. Whether you're aiming for something new or establishing the confidence for participation, our caring staff will be supporting you all the way.

Let’s identify the most effective interest-based daily activities in Parramatta to foster involvement and relationships. We'll help you enjoy and establish your confidence together!

Disability Care

Disability care is all about helping you live the life you choose. At NDIS Provider Parramatta, we provide flexible and personalised care to suit your specific needs, whether that’s help with mobility, personal care, or managing complex medical conditions. Our team is here to ensure you get the support you need while maintaining your independence. We’re not just caregivers; we’re your partners in ensuring that you have the freedom and support to live life to the fullest.

Overnight Care

Sometimes, you need a bit of extra support at night, and that’s where our overnight care service comes in. Our team assists during the night with things like mobility, medication management, or emergency support, ensuring you have a safe and comfortable environment while you sleep. Whether you need help getting up during the night or someone to keep watch, we’re here to make sure you rest easy, knowing we’ve got your back no matter the time.

NDIS Behaviour Support

Managing challenging behaviours can be tough, both for individuals and their families. That’s why our NDIS Behaviour Support is designed to provide tailored strategies that promote positive behaviour. We work closely with you to understand the triggers and needs behind certain behaviours, then help develop a personalised services plan to reduce or prevent them. Our team employs evidence-based methods to promote positive change and cultivate a healthy, supportive environment that enables you to thrive and feel empowered.

Your home should be a place where you feel comfortable and safe. We offer home care services ranging from personal assistance to domestic tasks for a safe and independent way of living. Whether you need a bit of assistance with everyday activities or more comprehensive care, we’re flexible and committed to your needs. Our skilled professionals are friendly, reliable, and always focused on your comfort, so you can enjoy your home to the fullest.

24-Hour Care

Life keeps going, just as we do. With our 24-hour care service, you receive continuous support, guaranteeing that help is available whenever you need it—day or night. Our experienced staff are always available to assist you, whether it involves personal care, managing medications, or providing emergency support. We understand that your needs are unique, and our 24-hour care is fully personalised to ensure your comfort, safety, and independence. No matter what time it is, we’re just a call away, ready to provide care whenever you need it.

Complex Care

Our Complex Care services offer the necessary specialised support to manage conditions for individuals with more complex health needs. Whether it’s chronic illnesses, advanced disabilities, or higher-level medical needs, we’re here to provide tailored care that addresses all aspects of your health. Our experienced team works closely with you, your family, and other healthcare professionals to create a plan that covers everything from daily tasks to medical support. Our goal is to give you the highest standard of care while promoting your independence and well-being.

High Care

If you require intensive support, our High Care services are designed to meet your specific needs. Whether it’s managing mobility, personal care, or more complex medical support, we’ve got the expertise to ensure you receive the care you need. Our skilled team is prepared to handle advanced care, assisting with feeding, personal hygiene, and medical needs. We collaborate with you for a care plan that prioritises your comfort and dignity while ensuring the highest level of care in the most respectful and supportive way.

Getting You to the Right Place

Getting around should be easy. If your disability makes driving or using public transport tricky, we’re here to help. We offer reliable transport, so you can stay active and independent—whether you're heading to work, school, a doctor’s appointment, or just out to enjoy your community.

If your NDIS plan includes Transport Support, you can use your funds for stress-free travel in Parramatta.

No need to worry about how you’ll get there; we’ll make sure your ride is organised, reliable, and safe.

• Education or training
• Work or employment programs
• Medical appointments, treatments, and check-ups
• Grocery runs and errands
• Community activities and social interaction

When you’re ready, one of our trusted, compassionate team members will pick you up, take you where you need to go and drop you back home. We can even set up regular transport for things like weekly grocery trips or your regular doctor visits—making life that little bit easier.

Need help getting around Parramatta? Get in touch, and we’ll sort it for you!

Improved Health & Wellbeing

Living your best life starts with a healthy diet and exercise routine—but knowing where to start or making sure you're on the right track can feel like a challenge.

If you're an NDIS participant with the ‘Improved Health & Wellbeing’ category in your plan, we’re here to help you take charge of your health. Whether it's adjusting your meals or finding an exercise plan that works for you, we’ve got the support you need to feel your best.

And if you’re in Parramatta, we’re ready and waiting to help you make those health goals a reality.

Our allied health professionals are here to equip you with the tools and knowledge you need to take control of your health—whether you prefer working in a group or getting one-on-one support.
In Parramatta? Let’s get started and make it happen!

Nursing Services
If you need specialised nursing care because of your disability, our registered nurses are ready to visit you at home. We’ll provide personalised training for you, your carer, or your care team, ensuring everyone has the skills and support to help you live as independently as possible.

Our Team

We can help you find the right NDIS provider in Parramatta. We have a team of committed support professionals across the region, ensuring a personal touch in each community. Thanks to the resources and expertise of a larger provider, we can concentrate on what’s most important: delivering local care customised for you.

Our team at NDIS Provider Parramatta comprises diverse, multilingual support workers fluent in languages like Thai, Italian, Greek, Hindi, Arabic, and more. Transparent communication is so important that we and guarantee everyone gets the necessary assistance, all while their linguistic and cultural backgrounds are taken into account. We aim to foster an atmosphere in which you feel comprehended and supported regardless of your background.

Our team is made up of carers from all walks of life, many of whom speak more than one language. We understand the unique challenges faced by multicultural communities, and we’re committed to providing support that respects your traditions and lifestyle.

We ensure that your cultural needs are prioritised in your care plan.

• Support for cultural awareness
• Meals based on the individual's diet and culture
• Bilingual support workers for ease of communication
• Cultural identity to keep you grounded
• Support for interrupted communication activities like family traditions, festivals, religious events
• Care influence through family custom

We take the time to understand you, your needs, your goals, and what matters most in your everyday life. Whether you need assistance with daily tasks, want to chase new goals, or pick up new skills, we’re here to provide personalised, care that’s truly on your terms.

As each person’s journey is unique, we pay careful attention, draw lessons from you, and develop care that aligns with your values and fits your life.

Let’s talk about ways we can assist you in Parramatta. Contact us today!

How does the NDIS support individuals with disabilities?

The NDIS (National Disability Insurance Scheme) is a government-funded initiative designed to assist Australians with severe and permanent physical disabilities in achieving the highest possible level of independence. It offers financial support for services that facilitate the management of daily life.

What’s brilliant about the NDIS is the freedom it gives you. You get to choose the services that best suit your needs and pick the provider you feel comfortable with. This means your support is personalised, giving you the flexibility to match it to your life, preferences, and goals. Together with your provider, you’ll create a plan that’s all about helping you reach your goals.

Your NDIS plan isn’t set in stone—it’s regularly reviewed to make sure it still meets your needs. And if anything changes, you can request a review to make sure you’re getting the right support.

Looking for NDIS service providers in Parramatta? Support Network is here to help. We have local teams of professional disability support workers across Parramatta, offering a wide range of NDIS services. We’re ready when you are!

Am I eligible for NDIS funding?

To access NDIS funding in Australia, here’s what you need to know:

• You must be an Australian citizen, a permanent resident, or possess a Protected Special Category Visa.
• You must be under 65 years of age when applying.

These are the basic eligibility criteria to get started on your NDIS journey!

Do you find it tough to manage everyday tasks because of a long-term disability?

When applying for NDIS funding, it is necessary to submit comprehensive details regarding your impairment, the support you currently need, and your long-term objectives. This may include medical records and evaluations from your healthcare team.

Applications to the National Disability Insurance Agency (NDIA) can be made directly via online methods, telephone, or by submitting a paper application.

Do you need help with the application? Feel free to contact me. We have a team of professionals with lived experience who are here to assist you at every stage of the process.

How do I find an NDIS-approved provider in Mackay?

Looking for NDIS support services in Parramata can be a challenging task. With so many disability service providers out there, it can be hard to know who to choose. Start your research anywhere here:

• Use the NDIS provider tool – the NDIS website has an online tool that helps you to find NDIS registered providers in your area. Simply type in your postcode, and the search will produce a list of providers based on your preferences.
• Ask your friends and family members who are also receiving disability support services for referrals. Local community groups or disability advocacy organizations can help point you in the appropriate direction.
• Speak to your Local Area Coordinator – your LAC is usually your first point of contact when you become an NDIS participant. They can assist you in locating local providers who could meet your needs.

Can I switch to Support Network?

Of course! You’ve got the power to choose, and if Support Network feels like the right fit for you, we’re all for it. Switching NDIS providers is simple, and you can make the change anytime. Simply inform your present provider that you're prepared to move. There may be a notice time required by your service agreement, but don't worry—we'll make sure everything goes as smoothly as possible. Don't hesitate to contact us if you need help or have any questions. What is an NDIS service agreement?

When you decide to go with an NDIS provider, you’ll sign a service agreement. Think of it as the roadmap for the services you’ll receive—it’s a legally binding document that lays out everything you need to know about your support.

This agreement typically covers the support you’ll get, the costs, and how long the agreement lasts. It might also touch on cancellation policies when services will be delivered, and any other terms you’ve both agreed to.

The key is that your service agreement puts you in the driver’s seat of your NDIS plan management. It should clearly explain the services you’re receiving and what’s expected of both you and your provider. Before you sign, take a good look at it. If something doesn’t make sense, don’t hesitate to ask questions. After all, it’s a legal document, and you want to be sure you’re fully informed about what you’re agreeing to.

What supports does the NDIS fund?

If you’re eligible for NDIS support, there’s a wide range of services and help available to assist you in reaching your goals and living your best life. NDIS-accredited providers in Parramatta can fund a variety of supports, whether it’s getting the right assistive technology, mobility aids, or home modifications, or accessing therapeutic services like counselling and speech therapy. The NDIS also covers respite care, training for families, specialist accommodation, personal care, domestic help, community activities, and even employment support.

For kids with developmental delays, the NDIS funds early intervention services like speech therapy and occupational therapy to give them the best start.

However, the NDIS doesn’t cover services that are part of other government responsibilities, like general healthcare, education, hospital services, or public housing. It also won’t cover things like groceries, rent, or items that aren't directly related to your disability or goals.

As an NDIS-approved provider in Parramatta, we offer a range of services designed to help you achieve your goals and live the life you deserve. Reach out for a free consultation – we’re here to help.

Support workers are the ones who deliver this care. Each of them is trained and cleared with proper police checks, so families know that safety and trust are in place before care begins.

Home care is not only for people with one condition. It is for older people who want aged care services to remain at home, people who live with disabilities and need disability care every day, and also for people with complex conditions who need proper nursing care and supervision. The approach is practical, flexible, and always backed by staff who know what to do in real situations.

Assistance with Daily Activities

Daily life needs order, and that is where Assistance With Daily Activities steps in. Support workers provide domestic assistance and domestic care to keep homes functioning. Independent living means the small tasks still get done, but not always by the person themselves. That is where Support Network offers services that cover all the common needs in a home.

Activities of daily living and daily tasks are managed by workers in a simple way:

• meal preparation and planning
• light cleaning, dusting, and general upkeep
• laundry and ironing
• shopping and putting groceries away
• mobility support for moving around the house
• keeping the home environment safe and comfortable

Domestic assistance is often underestimated, but it is the base of independent living. With support workers managing daily tasks, older people and those with care needs remain at home with structure and comfort intact.

Personal & Nursing Care Support

For more than basic daily tasks, Support Network provides direct personal care and nursing care services. This is where clinical support is given by a Registered Nurse or experienced staff who know how to manage health conditions. Nursing care includes monitoring, assistance, and specific procedures that cannot be left to chance.

• wound care after injury or surgery
• medication support and management
• chronic and complex care needs
• palliative care for comfort and dignity
• Dementia Programs designed to give proper structure for memory and behaviour support
• personal hygiene, showering, grooming, dressing
• personalised care built around health records and discussions with families

The focus is not one-size-fits-all. Care planning is done for each person, so the services are customised care. This makes it possible for Registered Nurses and support workers to manage complex care without gaps. Personalised care and customised care ensure that health is monitored, wounds are managed, and dementia or palliative support is delivered properly.

Respite Care & Social Support

Families who provide care often need time out. Respite care is a service offered so that carers can take a break while their loved one continues to receive safe and steady care. This could be short, a few hours in the day, or longer if the family needs more time. Respite care includes all the essentials like meals, medication, and routines so that nothing is left behind.

Social support is also important. Support workers help clients maintain social connections. This could mean attending a social event, joining a community activity, or simply having someone to spend time with during the day. These services keep isolation away and maintain routine. Safety is always kept in mind as support workers are background checked with police checks, and all visits are managed with professionalism.

Flexible Care Plans & Funding Options

Support Network builds care plans that match the person’s needs rather than offering a fixed template. The process starts with consultation, then moves into assessment, care planning, and ongoing adjustment. Services are customised care, meaning changes can be made as conditions change or as daily routines shift.

Care plans can be funded through different pathways:

• NDIS funding for people with disability care needs
• aged care packages for older people needing aged care services
• switching from a current provider if the service is no longer meeting needs

Support Network also connects families with Senior Helpers and other community-based services where this strengthens outcomes. Care planning is kept transparent, with no confusion about services being offered or how they are delivered. Families see what is written, know who will be coming, and can adjust the plan with the team if life circumstances change.

This flexibility makes it easier for families to stay with one provider long-term without the need for constant switching. Whether it is complex care, dementia programs, or Assistance With Daily Activities, the plan is adjusted and personalised.

Why Choose Us for Parramatta Home Care

Support workers at Support Network are trained, reliable, and background checked with police checks before they begin services. Many of them also reflect the multicultural nature of Parramatta, so families are comfortable with carers who understand language and cultural background.

Home care services are not just about sending someone in for a few hours. They are about safe and reliable support that fits into daily routines. Care plans are created and updated, customised care is offered, and services are delivered across aged care services, disability care, respite care, nursing care, and Assistance With Daily Activities.

Families choose Support Network because the services help older people and those with care needs maintain independent living. The care planning process is simple, the support workers are professional, and the services cover every angle from domestic care to Registered Nurse visits.

For more information or to arrange care, call 1300 671 931 and speak with the team about personalised care and customised care plans for home care in Parramatta.

Disability Services Parramatta

Disability care in Parramatta is not about ticking boxes, it’s about people and what they need day by day. Some ask for steady support with small daily things, others look for something bigger, a service that stretches across health, community, and independence.

Support At Home Parramatta

The Australian Government is changing the way in-home support is funded. From November 2025 the Support at Home program will replace the current Home Care Packages and the Short-term Restorative Care Program.

At Support Network, the work here is shaped around that wide mix. It’s not one formula that fits everyone, it’s many small pieces joined together until it works for the person. That’s how disability services make sense, personal, a bit flexible, built on the person’s pace.

For some people it starts very simply. Maybe they just want help in the morning, bathing, grooming, or steadying them as they move around. Sometimes it’s meal preparation or making sure laundry is done, sheets changed, fridge checked so food is safe. That kind of personal care or domestic assistance is the first layer. It feels small but it changes the whole flow of a person’s week. For another person, the first need might be clinical, wound care, nursing care, medication checks, palliative care, or support for chronic health conditions. Registered nurses step in when the health side can’t be left alone. In both cases, dignity is as important as the service.

Families also consider respite care. They might be performing the primary caring and it is burdensome in the long-term. Support Network also comes in when they require some rest so that carers can relax and not worry about them. This can be just a few hours, it may be longer, but it gives the family time to take a step back whilst the loved one is taken care of. Respite care is never about substituting family, it is about helping them to find the strength to continue.

What the services look like in Parramatta

It’s easier to picture it in pieces rather than one long description:

• Personal Care and Household Tasks – bathing, dressing, grooming, meal planning, cleaning, ironing, laundry, making sure life inside the house keeps moving.
• In-home Nursing – wound care, medication, checks for complex health conditions, monitoring, even palliative care when needed.
• Support Workers for Community Access – joining in a social event, attending community programs, helping at learning centres, or even just going out to stay connected.
• Support Coordination – helping someone understand their NDIS plan, stretching NDIS funding the right way, linking into services.
• Therapies – occupational therapy, speech therapy, art therapy, and other therapies to support independence and wellbeing.

Some people use just one or two of these. Others need them all joined together. That’s where a Support Plan comes in. It’s not just paperwork. It’s a way to draw a clear picture of what the person wants, what they need, and how it can be delivered under their NDIS plan. The plan also has to balance Core Supports, community programs, and clinical needs. No plan is final, it changes as the person’s life changes.

In Parramatta, Supported Independent Living (SIL) is a strong part of disability care. It doesn’t mean being left on your own. It means living with the right balance, independence where possible, assistance where needed. SIL homes are built so daily tasks like cooking, cleaning, personal care, and community access are covered, but the person still decides how their life runs.

Meal preparation shows how simple things carry weight. For some, it’s support workers cooking alongside them, so they learn, stay engaged, and eat healthy meals. For others, it’s about planning the week, shopping lists, and making sure dietary needs are covered. The service is practical, but it also builds confidence.

Disability services in Parramatta are not just about home life. They are about community care too. Support workers step in to make sure people can join community programs, social events, and activities that keep them connected. It could be art therapy, speech therapy groups, or just attending a cultural event that links them back to Australian culture and everyday community life.

When disability occurs, isolation is the order of the day The involvement of the community shatters that. Support services in this case are molded to combat isolation and reinstitute social connection. It is not only entertainment. It develops competencies, confidence, and independence.

The Role of Support Staff

Support staff in Parramatta work on different levels. Some days it’s clinical, like medication or wound care. Some days it’s domestic, like ironing or pet care, yes, pet care too, because many older people or those with disability find comfort in a dog or a cat. Caring for the pet is part of caring for the owner.

All staff go through police checks, training, and follow aged care standards and disability care standards. The quality is checked, but the service itself feels human. It has to. Disability services without a human side don’t work.

Flexibility and Person-Centred Support

Every support program is person-centred. That word gets used often, but here it really matters. One person may live with Alzheimer’s, needing daily checks, chronic health monitoring, and respite care for the family. Another may have psychosocial disabilities and only need ongoing assistance to step into a community program or learning centre. Both fall under disability services, but the support looks very different.

Choice and control sit at the core. Participants decide how supports are delivered, how Core Supports are used, and how the plan grows. Support Network helps guide, but the control belongs to the person.

Types of Help Available

• Individual Support – one-to-one help with personal care, household tasks, daily routines.
• Community Care – support to join events, programs, community services, or just connect socially.
• Clinical Care – in-home nursing, medication checks, palliative care, complex health condition management.
• Respite Care – relief for families so they can rest and recharge.

This spread is what makes disability services complete. A single service doesn’t cover everything. The mix does.

Everyday Support, Real Impact

Sometimes disability care looks like therapy sessions and structured programs. Other times it looks like small everyday things, meal planning, cleaning, helping with personal care, setting up assistive technologies, or just walking with someone to community access points. The small actions matter just as much as the big ones.

The disability care in Parramatta is designed to alleviate stress on families, older people, provide people with complex health conditions with confidence to live steadily as well as ensuring that social connections are not lost. It operates in the personal care, nursing, support coordination, therapy, and community programs. The combination is broad, the framework fluid, and the emphasis ever on the individual.

It’s part of reforms that came from the Royal Commission, designed to make sure older people and those with disability can keep living at home longer, with the right type of help. It is about removing long waits, giving more choice, and setting clearer rules for providers.

Support Network is ready to deliver these services in Parramatta. Our work stays focused on practical home care that makes daily life safer, clinical services that prevent decline, and independence support that lets people do as much as possible on their own. The program may be new but the aim is familiar, keeping people at home with support that actually works.

What the Support at Home Program Includes & Excludes

The new program brings a structure with eight support levels, budgets reaching up to $78,000 each year, but broken into quarterly allocations so funds are managed more evenly.

Services are grouped into clear categories:

• Clinical care – this covers things like in-home nursing care, Registered Nurses, and allied health professionals such as physiotherapists or occupational therapists.
• Independence support – this means personal care, transport to appointments, community participation, or companion care.
• Everyday living – basic domestic support such as domestic assistance, cleaning, meal preparation, laundry, garden tasks, the daily things that can build up.

Short-term pathways are also included: one for restorative recovery, one for end-of-life support. The Assistive Technology and Home Modifications scheme is a new feature, allowing equipment and changes to be funded separately.

Participants will contribute only for services actually received, with rates linked to their financial position. A “no worse off” principle protects those already in the system. What is not included are extras like luxury services, private health cover, or non-essential lifestyle products. The scope stays tied to core health and independence.

Who Can Access Support at Home?

• Australians over 65
• Aboriginal and Torres Strait Islander people from 50
• People aged 50 and over who are homeless or at risk of homelessness

The program connects with the new Single Assessment System. Assessors use a national tool to measure needs and set the right classification. That means services align with personal goals, not just generic age or health categories.

It also includes space for mental health needs, for people requiring disability home care plans, or those with chronic illness who need coordinated care. Respect for culture is part of it too. Commonwealth Home Support Programme users will eventually move into this system, and the design aims to ensure smooth transition without gaps.

Our Services Under Support at Home Parramatta

Support Network builds its service delivery around the new framework but keeps the scope wide so no need is left out. Our quality services in Parramatta include:

• Domestic activities and support: house cleaning, changing linen, safe storage of food, laundry, and cooking. Tasks that keep the house functional and safe.
• Personal and nursing care: hands-on support with hygiene, mobility, and medication supervision. Clinical services like wound care, palliative care, or disease-specific care are carried out by our Registered Nurses.
• Allied health: allied health professionals provide physiotherapy, occupational therapy, diet planning, exercise programs to maintain mobility.
• Companion care and social support: attending a social event, daily check-ins, or activities that reduce isolation. Support workers step in not only as carers but as companions.
• Respite care: short-term coverage when families need a break. That can be a few hours, overnight, or extended periods.

Speciality services extend to dementia programs, disease-specific care teams, and multicultural support workers who can deliver care in different languages or with cultural awareness. That matters for older people who want respect for traditions while receiving help. We also provide support staff experienced in mental health, so daily care sits alongside emotional wellbeing.

Every service is delivered by trained and background-checked staff, all with police checks. The focus is not just filling a shift but building safe and professional relationships.

Flexible Care Planning & Community Connections

The way services start is through care planning. A consultation comes first, then assessment, then a plan that is adjusted as needs change. People moving from the Commonwealth Home Support Programme or from a current provider can transfer without losing continuity.

Our Community Care Team in Parramatta makes sure care does not sit in pieces. Nursing connects with domestic assistance, allied health links with respite, and everything is reported back clearly. It’s called connected care because it joins the strands together.

Plans can be small – only a few hours of domestic care each week – or broad, with multiple services across nursing, personal support, and allied health. The aim stays the same: provide independence support while making sure health and safety are covered.

Why Choose Support Network in Parramatta

Support Network brings a full set of services under one provider. We have support workers from diverse cultural backgrounds, Registered Nurses, allied health professionals, and coordinators who tie everything together. Each has been trained in aged care services, disability care, and community engagement.

Compliance is strict, with safety checks and proper monitoring, but beyond compliance there is responsiveness. Families see the difference when carers are reliable and care plans are actually followed.

From domestic care to mental health support, from disability home care plans to palliative care, all parts are covered. That’s why households across Parramatta choose Support Network when they want quality services that allow real independent living.

Call 1300 671 931 to start a consultation, discuss switching from your current provider, or create a new personalised plan under the Support at Home program.