SupportNetworkNDIS Support Coordination in Melbourne
People across Melbourne use Support Network to build a small, consistent team for NDIS support coordination — people they know, trust and can rely on week to week.
- Understand and use your plan
- Connect with the right supports
- Prepare for plan reviews
NDIS Support Coordination in Melbourne, on your terms
Support Network helps people in Melbourne arrange NDIS support coordination with screened, independent workers. You choose who supports you, set the hours that suit you, and keep more of your funding for actual support.
Our local team is on hand by phone if you need help finding the right person.
- Screened and insured workers
- Flexible hours, including weekends
- NDIS, aged care or private funding
- Help available whenever you need it
Why people in Melbourne choose us
Screened workers
Every worker passes police and Working With Children checks before they can be booked.
Lower fees
A 6% client fee means more of your funding goes into actual support hours.
Your choice
Pick workers by skills, languages, gender, interests and availability.
Compliance handled
Records, invoices and insurance are managed through the platform.
Support available in Melbourne
Daily living & life skills
Housework, meal prep, shopping, transport and building everyday skills.
Personal support
Showering, dressing, hoist transfers, mobility and continence support.
Nursing services
Wound care, medication management, catheter and complex clinical care.
Allied health
Occupational therapy, psychology, physiotherapy and speech therapy.
Specialised disability support
Workers experienced with complex needs, behaviours and conditions.
24 hour & overnight support
Build a rostered team for around-the-clock or sleepover care.
The same trusted faces, week after week
Continuity is one of the most important parts of good support. When you choose your own workers, you can build relationships that last — and spend less time re-explaining your needs.
Getting started is simple
Sign up
Create your free profile in a few simple steps.
Search
Browse screened local workers by skills, languages and availability.
Connect
Message workers, meet them, and choose the people who fit.
Relax
We handle payments, records and admin so you can focus on living.
NDIS Support Coordination in Melbourne: common questions
How do I arrange NDIS support coordination in Melbourne?
Register for free, tell us what you need, and browse or message workers near you. Our team can help you shortlist.
What funding can I use?
Self-managed or plan-managed NDIS, Support at Home / Home Care Packages (where your provider allows), or private payment.
Are workers checked?
Yes — police and Working With Children checks, references, and insurance through our program.
What does it cost?
Workers set their own hourly rates. Our client fee is 6%.
More services in Melbourne
NDIS Support Coordination in other areas
Need extra help? We are always available for you.
Our dedicated team can help you find support workers and manage your support whenever you need it.
Let’s figure it out together
No pressure. No confusion. Just clear, kind guidance — one step at a time.
Melbourne’s NDIS market is one of the largest in the country, and its outer suburbs are stretched thin. Our coordinators know where the real capacity is, and put you in touch with it.
Contact Us
Get in touch with our team. We'll listen and understand your needs.
Review Your Plan
We'll work with you and your Support Coordinator to understand your goals.
Find the Right Support
We'll connect you with experienced support workers and services that fit.
Support Coordination Across Greater Melbourne
Melbourne’s sheer size and spread make it a hard place to coordinate, and it has the biggest NDIS population in Australia after Sydney. The difference between a well-connected participant and one stuck on waitlists often comes down to whether they had someone who knew the system.
The pressure is most intense in the outer growth corridors. Suburbs like Werribee, Craigieburn, Point Cook, Cranbourne and Pakenham have young, fast-growing populations but low levels of local providers, which means a genuine shortage of allied health and support workers to fill families’ plans. Our coordinators know which providers work in these areas and which are worth the wait, and we do the looking, so you don’t have to.
We connect participants with the therapists, workers and services best suited to your goals, across the inner north (around Brunswick and Preston), the established east, the western suburbs and the far south-east.
Areas we serve include Werribee, Craigieburn, Point Cook, Cranbourne, Pakenham, Dandenong, Frankston, Preston, Sunshine and Broadmeadows.
How Support Network Can Help
Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.
Find experienced and reliable support workers to help you achieve your goals.
Access professional nursing and clinical support when you need it.
Community Participation
Build confidence, connections and independence in your community.
Complex Supports
We work alongside your existing team to deliver more complex support needs.
Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.
Three Levels of Support Coordination
The right level of support depends on your needs and goals.
Best for participants who need help understanding their plan and getting connected.
- Builds confidence
- Introductory support
Best for participants who need ongoing support to coordinate services and providers.
- Coordinates supports
- Builds skills and independence
Best for participants with more complex needs who require specialist support.
- Intensive and specialist support
- For more complex situations
Support Coordination in Melbourne: Your Questions
Yes, and that’s where a coordinator really makes a difference. In growth areas like Werribee, Craigieburn and Pakenham where providers are short, knowing who is genuinely able, and willing, to deliver is a huge asset, and that’s a big part of what we do.
Yes. Where things are more complex or challenging, we can help through Specialist Support Coordination (Level 3), delivered by a more qualified practitioner, and we know the Melbourne psychosocial and clinical provider networks.
No. If support coordination is included in your plan as part of Capacity Building, it’s claimed from your allocated plan funding. You won’t pay out of pocket, and you won’t receive an invoice unless you’re self-managed. It doesn’t come from your core supports.
Level 1 is Support Connection ($80.06/hr in 2025-26), a lighter touch for connecting with services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for more complex needs or significant risk, delivered by more qualified practitioners.
Yes. If support coordination is included in your plan, you choose your provider, there’s no obligation to use anyone in particular, and you can switch coordinators if it’s not working for you.
Ready for a Melbourne Coordinator Who Delivers?
From simple to complex, we’ll help you make your plan a reality with connected support across Melbourne. If you have coordination in your plan, it doesn’t cost you anything.
or call us on 1300 671 931, Monday to Friday.