SupportNetworkNDIS Support Coordination in Newcastle
Whether you’re planning ahead or need help quickly, Support Network helps people in Newcastle find reliable NDIS support coordination without the agency mark-ups.
- Understand and use your plan
- Connect with the right supports
- Prepare for plan reviews
NDIS Support Coordination in Newcastle, on your terms
Support Network helps people in Newcastle arrange NDIS support coordination with screened, independent workers. You choose who supports you, set the hours that suit you, and keep more of your funding for actual support.
Our local team is on hand by phone if you need help finding the right person.
- Screened and insured workers
- Flexible hours, including weekends
- NDIS, aged care or private funding
- Help available whenever you need it
Why people in Newcastle choose us
Screened workers
Every worker passes police and Working With Children checks before they can be booked.
Lower fees
A 6% client fee means more of your funding goes into actual support hours.
Your choice
Pick workers by skills, languages, gender, interests and availability.
Compliance handled
Records, invoices and insurance are managed through the platform.
Support available in Newcastle
Daily living & life skills
Housework, meal prep, shopping, transport and building everyday skills.
Personal support
Showering, dressing, hoist transfers, mobility and continence support.
Nursing services
Wound care, medication management, catheter and complex clinical care.
Allied health
Occupational therapy, psychology, physiotherapy and speech therapy.
Specialised disability support
Workers experienced with complex needs, behaviours and conditions.
24 hour & overnight support
Build a rostered team for around-the-clock or sleepover care.
The same trusted faces, week after week
Continuity is one of the most important parts of good support. When you choose your own workers, you can build relationships that last — and spend less time re-explaining your needs.
Getting started is simple
Sign up
Create your free profile in a few simple steps.
Search
Browse screened local workers by skills, languages and availability.
Connect
Message workers, meet them, and choose the people who fit.
Relax
We handle payments, records and admin so you can focus on living.
NDIS Support Coordination in Newcastle: common questions
How do I arrange NDIS support coordination in Newcastle?
Register for free, tell us what you need, and browse or message workers near you. Our team can help you shortlist.
What funding can I use?
Self-managed or plan-managed NDIS, Support at Home / Home Care Packages (where your provider allows), or private payment.
Are workers checked?
Yes — police and Working With Children checks, references, and insurance through our program.
What does it cost?
Workers set their own hourly rates. Our client fee is 6%.
More services in Newcastle
NDIS Support Coordination in other areas
Need extra help? We are always available for you.
Our dedicated team can help you find support workers and manage your support whenever you need it.
Let’s figure it out together
No pressure. No confusion. Just clear, kind guidance — one step at a time.
Our Newcastle and Hunter Region coordinators know the region’s provider network and can connect you to support, even when it isn’t local.
Contact Us
Get in touch with our team. We'll listen and understand your needs.
Review Your Plan
We'll work with you and your Support Coordinator to understand your goals.
Find the Right Support
We'll connect you with experienced support workers and services that fit.
Support Coordination for Newcastle and the Hunter
Newcastle is one of the biggest population centres in regional New South Wales, and together with the Hunter it has a significant number of NDIS participants. It faces a challenge the big capitals don’t: a thinner pool of providers, so skilled coordination really matters.
The Hunter has a high concentration of providers in the Newcastle and Lake Macquarie urban centre, but they’re more spread out towards Maitland, Cessnock and the Port Stephens coastline. Especially in the regional areas, it can make all the difference whether someone can find a provider who offers the support you need and has the capacity to deliver it.
Our coordinators support participants from the Newcastle CBD and the beaches around Lake Macquarie, up to Port Stephens, out to Maitland and down to the vineyards near Cessnock, with the knowledge to connect them to the right providers even where those are scarce.
Areas we serve include Lake Macquarie, Maitland, Charlestown, Cessnock, Port Stephens, Cardiff, Belmont, Raymond Terrace, Kurri Kurri and Wallsend.
How Support Network Can Help
Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.
Find experienced and reliable support workers to help you achieve your goals.
Access professional nursing and clinical support when you need it.
Community Participation
Build confidence, connections and independence in your community.
Complex Supports
We work alongside your existing team to deliver more complex support needs.
Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.
Three Levels of Support Coordination
The right level of support depends on your needs and goals.
Best for participants who need help understanding their plan and getting connected.
- Builds confidence
- Introductory support
Best for participants who need ongoing support to coordinate services and providers.
- Coordinates supports
- Builds skills and independence
Best for participants with more complex needs who require specialist support.
- Intensive and specialist support
- For more complex situations
Support Coordination in Newcastle: Your Questions
Yes, the provider pool is smaller, and that’s exactly why a support coordinator is so valuable in the region. We help you avoid the long waitlists and dead ends you can hit going it alone.
The whole region, Newcastle, Lake Macquarie, Maitland, the Port Stephens coastline, Cessnock and the wider Hunter. We coordinate face to face where available, and remotely.
No, but you don’t pay out of pocket. If support coordination is funded in your plan under Capacity Building, it’s paid directly from your plan’s funding. You won’t receive an invoice unless you’re self-managed, and it doesn’t come from your core supports.
Level 1 is Support Connection ($80.06/hr in 2025-26), a lighter connection to services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for complex needs or high risk and is provided by more qualified practitioners.
Yes. If support coordination is included in your plan, you choose who provides it, you won’t be told who to use, and if it’s not the right fit you can change coordinators.
Looking for a Newcastle Coordinator Who Actually Performs?
From simple to complex, we’ll help you put your plan into action with connected support across Newcastle. If coordination is in your plan, it won’t cost you a cent.
or call us on 1300 671 931, Monday to Friday.