SupportNetworkNDIS Support Coordination in Canberra
Finding the right NDIS support coordination in Canberra shouldn’t mean long waitlists or rotating strangers. Support Network connects you directly with screened, local workers you choose yourself.
- Understand and use your plan
- Connect with the right supports
- Prepare for plan reviews
NDIS Support Coordination in Canberra, on your terms
Support Network helps people in Canberra arrange NDIS support coordination with screened, independent workers. You choose who supports you, set the hours that suit you, and keep more of your funding for actual support.
Our local team is on hand by phone if you need help finding the right person.
- Screened and insured workers
- Flexible hours, including weekends
- NDIS, aged care or private funding
- Help available whenever you need it
Why people in Canberra choose us
Screened workers
Every worker passes police and Working With Children checks before they can be booked.
Lower fees
A 6% client fee means more of your funding goes into actual support hours.
Your choice
Pick workers by skills, languages, gender, interests and availability.
Compliance handled
Records, invoices and insurance are managed through the platform.
Support available in Canberra
Daily living & life skills
Housework, meal prep, shopping, transport and building everyday skills.
Personal support
Showering, dressing, hoist transfers, mobility and continence support.
Nursing services
Wound care, medication management, catheter and complex clinical care.
Allied health
Occupational therapy, psychology, physiotherapy and speech therapy.
Specialised disability support
Workers experienced with complex needs, behaviours and conditions.
24 hour & overnight support
Build a rostered team for around-the-clock or sleepover care.
The same trusted faces, week after week
Continuity is one of the most important parts of good support. When you choose your own workers, you can build relationships that last — and spend less time re-explaining your needs.
Getting started is simple
Sign up
Create your free profile in a few simple steps.
Search
Browse screened local workers by skills, languages and availability.
Connect
Message workers, meet them, and choose the people who fit.
Relax
We handle payments, records and admin so you can focus on living.
NDIS Support Coordination in Canberra: common questions
How do I arrange NDIS support coordination in Canberra?
Register for free, tell us what you need, and browse or message workers near you. Our team can help you shortlist.
What funding can I use?
Self-managed or plan-managed NDIS, Support at Home / Home Care Packages (where your provider allows), or private payment.
Are workers checked?
Yes — police and Working With Children checks, references, and insurance through our program.
What does it cost?
Workers set their own hourly rates. Our client fee is 6%.
NDIS Support Coordination in other areas
Need extra help? We are always available for you.
Our dedicated team can help you find support workers and manage your support whenever you need it.
Let’s figure it out together
No pressure. No confusion. Just clear, kind guidance — one step at a time.
Our coordinators know the ACT provider network, small but very active, and can help you make your plan a reality, one provider at a time.
Contact Us
Get in touch with our team. We'll listen and understand your needs.
Review Your Plan
We'll work with you and your Support Coordinator to understand your goals.
Find the Right Support
We'll connect you with experienced support workers and services that fit.
Support Coordination for Canberra and the ACT
The ACT was one of the first to implement the NDIS, and reached full territorial coverage quickly because of the size of the Territory. That gave Canberra a stable NDIS market, but a settled market isn’t without its challenges, and when demand for a good provider is high, navigating it is still a challenge.
Belconnen, Gungahlin, Woden, Tuggeranong and the inner suburbs form a relatively small, urbanised area, which makes coordination easier than in the large cities. But a small area can also mean certain specialists or services are limited in supply, and knowing where and how to find them matters. A local coordinator completes the link.
Our coordinators assist Canberra participants across Belconnen, Gungahlin, Woden Valley, Tuggeranong and the inner north and south (into Queanbeyan and the NSW fringe) to find the right providers and make plans work.
Areas we serve include Belconnen, Gungahlin, Woden, Tuggeranong, Queanbeyan, Weston Creek, Dickson, Kingston, Braddon and the City.
How Support Network Can Help
Use the approved participant-focused copy explaining Support Network works alongside participants, families and professionals to connect people with the right supports.
Find experienced and reliable support workers to help you achieve your goals.
Access professional nursing and clinical support when you need it.
Community Participation
Build confidence, connections and independence in your community.
Complex Supports
We work alongside your existing team to deliver more complex support needs.
Our goal is simple: to make it easier for you to access quality support, build the right team around you and achieve the goals that matter most.
Three Levels of Support Coordination
The right level of support depends on your needs and goals.
Best for participants who need help understanding their plan and getting connected.
- Builds confidence
- Introductory support
Best for participants who need ongoing support to coordinate services and providers.
- Coordinates supports
- Builds skills and independence
Best for participants with more complex needs who require specialist support.
- Intensive and specialist support
- For more complex situations
Support Coordination in Canberra: Your Questions
It can. Some specialist services are less readily available in a smaller market, and that’s where a coordinator helps, knowing who’s available locally and, if needed, arranging support that spans the ACT-NSW border.
Yes. As we operate nationally, the ACT-NSW border is irrelevant. We organise your support the same way, wherever you are, central Canberra or Queanbeyan.
No. If you have support coordination in your plan under the Capacity Building funding category, you don’t pay for it out of pocket, and if you’re not self-managed you won’t get an invoice. It doesn’t come from your core support.
Level 1 is Support Connection ($80.06/hr in 2025-26), a gentler approach to accessing services. The most common level is Level 2, Coordination of Supports ($100.14/hr). Level 3, Specialist Support Coordination ($190.54/hr), is for complex needs or higher risk and is delivered by more qualified practitioners.
Yes. If support coordination is included in your plan, you can choose who provides it, and you can change providers if it doesn’t work for you.
Looking for a Canberra Coordinator Who Does What They Say?
We’ll help you make your plan a reality, whether your situation is simple or complex. If coordination is in your plan, it’s at no cost to you.
or call us on 1300 671 931, Monday to Friday.